Quotes, Updates, and Review Requests

Lavo CRM communications cover the job cycle: send the quote, update the customer, and send a Google review request automatically when a job closes. Review asks are included. No extra review product required.

Customer communications FAQs

What customer communications does Lavo CRM include?

Lavo CRM includes built-in SMS, email, and automated notifications so pressure washing companies can message customers without leaving the CRM.

Can I send automated follow-ups?

Yes. Automated notification sequences and marketing broadcasts are available, with opt-out and quiet-hours controls for compliance.

Do SMS and email stay tied to the customer record?

Yes. Messages stay with the customer history so the crew and office see the same thread of contact.

Are communications included in Lavo CRM plans?

SMS and email tools are part of Lavo CRM, with deeper automation on Core and Complete. Plans are Starter at $47/month, Core at $97/month launch pricing, and Complete at $157/month launch pricing. Every plan includes a free trial.

More in Lavo CRM: pressure washing CRM overview, pricing, Before/after photos and Instant address-based quoting.