SMS Terms & Conditions

Program Description

By providing your phone number on a service request form or quote tool powered by Lavo CRM, you consent to receive automated text messages (SMS) related to the services you requested. These messages may include appointment reminders, scheduling confirmations, price quotes, invoices, payment receipts, and other service-related communications.

Marketing Messages

If you opt in via the marketing consent checkbox on the form, you may also receive promotional messages such as special offers, seasonal discounts, and service reminders. Marketing messages are only sent to customers who have explicitly opted in.

Message Frequency

Message frequency varies based on your service interactions. You may receive multiple messages related to appointments, quotes, and invoices. Marketing messages are sent periodically and frequency varies.

Message & Data Rates

Message and data rates may apply. Please contact your wireless carrier for details about your messaging plan.

Opt-Out Instructions

You can opt out of messages at any time:

  • Reply STOP to opt out of all SMS messages (both service and marketing).
  • Reply STOP MKT to opt out of marketing messages only while continuing to receive service-related messages.

After opting out, you will receive a one-time confirmation message. No further messages will be sent unless you re-subscribe.

Help

For help or questions about SMS messaging, reply HELP to any message, or contact the service provider directly using the contact information provided on their website.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your wireless service provider.

Consent Data

Messaging consent data, including opt-in and opt-out records, will not be shared with third parties for marketing purposes.

Related Policies

Please also review our Privacy Policy and Terms of Service.

Last updated: April 6, 2026